Files
pedwfrontend/pages/myportal/case/[ticketnumber].js
T
2026-05-14 08:55:49 +00:00

526 lines
20 KiB
JavaScript

import useTranslation from "next-translate/useTranslation";
import Head from "next/head";
import { useRouter } from "next/router";
import { connect } from "react-redux";
import { consoleLogger, getIP } from "../../../actions/core/logger";
import {
getPersonalAccount,
getPortalLogin
} from "../../../actions/services/accountService";
import {
getCaseMessage,
getPortalModuleDetails,
getSIPSEvents,
getSIPSMedia
} from "../../../actions/services/caseService";
import { getRepsFromBlob } from "../../../actions/services/documentService";
import {
getMyCases,
getMyLPACases,
getWatchedCases
} from "../../../actions/services/portalService";
import { getBasicSearch } from "../../../actions/services/searchService";
import { getFormCollectionByID } from "../../../components/utils";
import { getSession } from "next-auth/react";
import Breadcrumbs from "../../../components/breadcrumbs";
import Case from "../../../components/case";
import CookieBanner from "../../../components/cookieBanner";
import Footer from "../../../components/footer";
import Header from "../../../components/header";
import { getSearchDetails } from "../../../components/utils";
import {
setAccountDetails,
setContainerID,
setLoggedInUserId
} from "../../../store/accountDetails/action";
import {
setCurrentReference,
setCurrentView
} from "../../../store/currentView/action";
import { setMyCases, setMyCasesDetails } from "../../../store/myCases/action";
import {
setMyRepresentations,
setMyRepresentationsDetails,
setMySubmittedReps,
setMySubmittedRepsDetails
} from "../../../store/myRepresentations/action";
import { setSearch } from "../../../store/search/action";
import {
setSearchDetails,
setSearchResults,
setEventDetails,
setMediaDetails
} from "../../../store/searchOutput/action";
import { wrapper } from "../../../store/store";
import {
setWatchedCases,
setWatchedCasesDetails
} from "../../../store/watchedCases/action";
import ServiceBanner from "../../../components/myportal/servicebanner";
import TimeOut from "../../../components/timeout";
const CaseHome = (props) => {
const { footerLinks } = props;
useTranslation();
const router = useRouter();
const { ticketnumber } = router.query;
return (
<div>
<Head>
<title>
Reference:{" "}
{props.currentView.caseReference.currentReference ||
props.searchResultsObj.searchResultsObj.value[0]
.title}{" "}
</title>
</Head>
<div id="page_wrapper">
<CookieBanner />
<Header serviceName="Developments of National Significance" />
<div className="govuk-width-container">
<Breadcrumbs slug={ticketnumber} props={props} />
<ServiceBanner props={props} />
<Case
props={props}
myCases={props.myCases.myCases}
myCasesDetails={props.myCases.myCasesDetails}
searchResultsObj={
props.searchResultsObj.searchResultsObj
}
searchDetailsObj={
props.searchResultsObj.searchDetailsObj
}
documentDetailsObj={props.documentDetailsObj}
myRepresentations={
props.myRepresentations.myRepresentations
}
watchedCases={props.watchedCases.watchedCases}
watchedCasesDetails={
props.watchedCases.watchedCasesDetails
}
awaitingSubmission={
props.awaitingSubmission.awaitingSubmission
}
caseReference={
props.currentView.caseReference.currentReference
}
ticketnumber={
props.currentView.caseReference.ticketnumber ||
router.query.ticketnumber
}
currentType={props.currentType}
appealTypeID={
props.currentView.caseReference.appealType
}
incidentid={props.currentView.caseReference.incidentid}
representationsObj={
props.searchResultsObj.representationsObj
}
showLoginCheck={true}
messagesObj={props.messagesObj}
showFilteredDocs={props.showFilteredDocs}
showMaps={props.showMaps}
eventsObj={props.searchResultsObj.eventsObj}
mediaObj={props.searchResultsObj.mediaObj}
/>
</div>
<Footer
footerLinks={footerLinks}
props={props}
ticketnumber={props.currentView.caseReference.ticketnumber}
/>
<TimeOut />
</div>
</div>
);
};
export const getServerSideProps = wrapper.getServerSideProps(
(store) => async (ctx) => {
const { query, req } = ctx;
getIP(req);
consoleLogger({
name: "MyPortalCaseTicketLoaderStart",
message: "myportal case ticket loader invoked",
hasTicketNumber: !!query?.ticketnumber,
hasViewKey: Object.prototype.hasOwnProperty.call(query, "key")
});
const showLoginCheck = process.env.SHOWLOGIN || false;
const thisSession = await getSession(ctx);
let loggedInUser = {};
if (thisSession) {
loggedInUser = await getPortalLogin(thisSession.user.email);
loggedInUser = loggedInUser?.value?.[0]?.contactid;
if (!loggedInUser) {
consoleLogger({
name: "MyPortalCaseTicketMissingContact",
message:
"myportal case ticket loader missing CRM contact id; redirecting to signin",
hasSessionEmail: !!thisSession?.user?.email
});
return {
redirect: {
destination: "/auth/signin",
permanent: false
}
};
}
} else {
consoleLogger({
name: "MyPortalCaseTicketMissingSession",
message:
"myportal case ticket loader missing session; redirecting to signin"
});
return {
redirect: {
destination: "/auth/signin",
permanent: false
}
};
}
const accountDetails = await getPersonalAccount(loggedInUser);
const lpaid =
accountDetails[
"pinswg_contact_associatedlpa@OData.Community.Display.V1.FormattedValue"
];
store.dispatch(setContainerID(thisSession.user.id));
store.dispatch(setAccountDetails(accountDetails));
store.dispatch(setLoggedInUserId(loggedInUser));
const developmentQuery = query.ticketnumber;
const pattern = /CAS-\d{5}-[A-Z0-9]{6}/;
const match = query.ticketnumber.match(pattern);
if (!match) {
consoleLogger({
name: "MyPortalCaseTicketUnexpectedFormat",
message: "ticketnumber does not match CAS expected format",
hasTicketNumber: !!query?.ticketnumber
});
}
const searchResultsObj = await getBasicSearch(developmentQuery);
const searchDetailsObj = await getSearchDetails(searchResultsObj);
let eventsObj = {};
let mediaObj = {};
if (searchResultsObj.value[0].pinswg_appealcasetype == 846040002) {
eventsObj = await getSIPSEvents(
searchDetailsObj[0].value[0].pinswg_sipsid
);
store.dispatch(setEventDetails(eventsObj));
}
if (searchResultsObj.value[0].pinswg_appealcasetype == 846040002) {
mediaObj = await getSIPSMedia(searchResultsObj.value[0].incidentid);
store.dispatch(setMediaDetails(mediaObj));
}
store.dispatch(setSearch(developmentQuery));
if (searchResultsObj["@odata.count"] < 1) {
consoleLogger({
name: "MyPortalCaseTicketSearchNotFound",
message:
"myportal case ticket loader search count < 1; redirecting to 404",
ticketnumber: query?.ticketnumber
});
return {
redirect: {
destination: "/404",
permanent: false
}
};
} else {
if (searchResultsObj["@odata.count"] > 1) {
consoleLogger({
name: "MyPortalCaseTicketSearchAmbiguous",
message:
"myportal case ticket loader search count > 1; redirecting to 404",
ticketnumber: query?.ticketnumber,
count: searchResultsObj["@odata.count"]
});
return {
redirect: {
//destination: "/dns-not-found",
destination: "/404",
permanent: false
}
};
} else {
if (Object.prototype.hasOwnProperty.call(query, "key")) {
let whichViewKey = query.key;
switch (whichViewKey) {
case "awaitingSubmissionDetails":
store.dispatch(
setCurrentView({
"viewName": "Awaiting Submission",
"viewKey": "awaitingSubmissionDetails"
})
);
break;
case "watchedCases":
store.dispatch(
setCurrentView({
"viewName": "Watched Cases",
"viewKey": "watchedCases"
})
);
break;
case "myCases":
const myCases =
accountDetails.pinswg_typeofinvolvement ==
846040012
? await getMyLPACases(lpaid)
: await getMyCases(loggedInUser);
const myCasesDetails = await getDetails(
myCases,
"myCases"
);
store.dispatch(setMyCases(myCases));
store.dispatch(setMyCasesDetails(myCasesDetails));
store.dispatch(
setCurrentView({
"viewName": "My Cases",
"viewKey": "myCases"
})
);
break;
case "myRepresentations":
const myRepresentations = await getRepsFromBlob(
thisSession.user.id
);
const myRepresentationsDetails = await getDetails(
myRepresentations,
"myRepresentations"
);
store.dispatch(
setMyRepresentations(myRepresentations)
);
store.dispatch(
setMyRepresentationsDetails(
myRepresentationsDetails
)
);
store.dispatch(
setCurrentView({
"viewName": "My Representations",
"viewKey": "myRepresentations"
})
);
default:
// code block
}
}
const watchedCases = await getWatchedCases(loggedInUser);
const showWatchedCases = (submittedArr) => {
const required = submittedArr.value.filter((el) => {
return el.pinswg_representationsubmitted == null;
});
const newObj = {};
return Object.assign(newObj, {
"@odata.count": required.length,
"value": required
});
};
const filteredWatchedCases = showWatchedCases(watchedCases);
const watchedCasesDetails = await getDetails(
filteredWatchedCases,
"myWatchedCases"
);
store.dispatch(setWatchedCases(filteredWatchedCases));
store.dispatch(setWatchedCasesDetails(watchedCasesDetails));
store.dispatch(setSearchResults(searchResultsObj));
store.dispatch(setSearchDetails(searchDetailsObj));
store.dispatch(
setCurrentReference({
"statuscode": searchResultsObj.value[0].statuscode,
"ticketnumber": searchResultsObj.value[0].ticketnumber,
"currentReference": searchResultsObj.value[0].title,
"currentType": "searchResultsObj",
"incidentid": searchResultsObj.value[0].incidentid,
"appealType":
searchResultsObj.value[0].pinswg_appealcasetype,
"showLoginCheck": showLoginCheck,
"appellant":
searchResultsObj?.value[0].customerid_contact
?.emailaddress1,
"specialistProcess":
searchDetailsObj[0].value[0]
.pinswg_speacialistcaseprocess != null ||
searchDetailsObj[0].value[0]
.pinswg_specialistcaseprocess != null
? searchDetailsObj[0].value[0]
.pinswg_speacialistcaseprocess ||
searchDetailsObj[0].value[0]
.pinswg_specialistcaseprocess
: ""
})
);
const mySubmittedReps = watchedCases.value.filter(
(el) => el.pinswg_representationsubmitted != null
);
const mySubmittedRepsDetails = await getDetails(
mySubmittedReps,
"mySubmittedReps"
);
store.dispatch(setMySubmittedReps(mySubmittedReps));
store.dispatch(
setMySubmittedRepsDetails(mySubmittedRepsDetails)
);
}
}
return {
props: {
searchResultsObj: {
searchResultsObj: searchResultsObj,
searchDetailsObj: searchDetailsObj,
eventsObj: eventsObj,
mediaObj: mediaObj
},
currentType: "directResultsObj",
docsOffline: process.env.DOCAPI_OFFLINE || false,
messagesObj: await getCaseMessage(
searchResultsObj.value[0].incidentid
),
showFilteredDocs: process.env.SHOWFILTERDOCS || false,
showMaps: process.env.SHOWMAPS
}
};
}
);
const getDetails = (resultsObj, detailsType) => {
let detailsArr = [];
resultsObj =
detailsType == "mySubmittedReps" ? resultsObj : resultsObj.value;
if (detailsType == "myRepresentations") {
resultsObj.map((searchDetail) => {
detailsArr.push(
getCase(searchDetail["incidentID"]).then((data) => {
let caseID = "";
switch (detailsType) {
case "myCases":
caseID = data.pinswg_title;
break;
case "mySubmittedReps":
caseID =
data[
"_pinswg_watchedcase_value@OData.Community.Display.V1.FormattedValue"
];
break;
case "awaitingSubmission":
case "myWatchedCases":
case "myRepresentations":
caseID = data.ticketnumber;
break;
default:
caseID = data.pinswg_title;
}
return getPortalModuleDetails(
getFormCollectionByID(data.pinswg_appealcasetype)
.LogicalCollectionName,
caseID
);
})
);
});
}
resultsObj.map((searchDetail) => {
let caseID = "";
switch (detailsType) {
case "myCases":
caseID = searchDetail.pinswg_title;
break;
case "myWatchedCases":
case "mySubmittedReps":
caseID =
searchDetail[
"_pinswg_watchedcase_value@OData.Community.Display.V1.FormattedValue"
];
break;
case "awaitingSubmission":
caseID = searchDetail.ticketnumber;
break;
case "myRepresentations":
caseID = searchDetail.casereference;
break;
default:
caseID = searchDetail.pinswg_title;
}
searchDetail.pinswg_appealcasetype != null &&
detailsArr.push(
getPortalModuleDetails(
getFormCollectionByID(searchDetail.pinswg_appealcasetype)
.LogicalCollectionName,
caseID
)
);
});
const detArr = Promise.all(detailsArr);
return detArr;
};
const mapStateToProps = (state) => {
return {
accountDetails: state.accountDetails,
currentView: state.currentView,
search: state.search,
documentDetailsObj: state.searchResultsObj.documentDetailsObj,
formData: state.formData,
appealType: state.appealType,
form: state.form,
myCases: state.myCases,
watchedCases: state.watchedCases,
myRepresentations: state.myRepresentations,
awaitingSubmission: state.awaitingSubmission,
mySubmittedReps: state.myRepresentations.mySubmittedReps
};
};
const mapDispatchToProps = (dispatch) => {
return {
setCurrentReference: (currentReference) => {
dispatch(setCurrentReference(refno));
},
setLoggedInUserId: (loggedInUser) => {
dispatch(setLoggedInUserId(loggedInUser));
}
};
};
export default connect(mapStateToProps, mapDispatchToProps)(CaseHome);