diff --git a/app/api/plesk/domains/[id]/action/route.ts b/app/api/plesk/domains/[id]/action/route.ts
index 635e05e..621c8bf 100644
--- a/app/api/plesk/domains/[id]/action/route.ts
+++ b/app/api/plesk/domains/[id]/action/route.ts
@@ -7,8 +7,6 @@ import { assertSameOrigin } from "@/lib/api/security";
 import {
   parseSubscriptionStatusDetailsFromInfo,
   pleskCliCall,
-  suspendPleskSubscription,
-  unsuspendPleskSubscription,
 } from "@/lib/plesk/client";
 import { createSupabaseRouteClient } from "@/lib/supabase/route";
 
@@ -101,17 +99,27 @@ export async function POST(
       encryptedSecret: instance.encrypted_secret,
     } as const;
 
-    if (action === "suspend") {
-      await suspendPleskSubscription(
-        connection,
-        subscription.plesk_subscription_id,
-      );
-    } else {
-      await unsuspendPleskSubscription(
-        connection,
-        subscription.plesk_subscription_id,
-      );
-    }
+    const domainIdentifier = subscription.plesk_subscription_id;
+    const siteArgs =
+      action === "suspend"
+        ? ["--suspend", domainIdentifier]
+        : ["--on", domainIdentifier];
+
+    console.info("[domain_action] site CLI", {
+      action,
+      command: "site",
+      args: siteArgs,
+      domain_id: domain.id,
+      subscription_id: subscription.id,
+    });
+
+    const siteResult = await pleskCliCall(connection, "site", siteArgs);
+
+    console.info("[domain_action] site CLI result", {
+      code: siteResult.code,
+      stdout: siteResult.stdout,
+      stderr: siteResult.stderr,
+    });
 
     const fallbackStatus = action === "suspend" ? "suspended" : "active";
     let refreshedStatus = fallbackStatus;
@@ -121,13 +129,30 @@ export async function POST(
     try {
       const infoResult = await pleskCliCall(connection, "subscription", [
         "--info",
-        subscription.plesk_subscription_id,
+        domainIdentifier,
       ]);
+
+      console.info("[domain_action] subscription info result", {
+        code: infoResult.code,
+        stdout: infoResult.stdout,
+        stderr: infoResult.stderr,
+      });
+
       const parsed = parseSubscriptionStatusDetailsFromInfo(
         infoResult.stdout ?? "",
       );
       refreshedStatus = parsed.status;
       refreshedStatusRaw = parsed.statusRaw;
+
+      if (
+        action === "unsuspend" &&
+        refreshedStatus === "suspended" &&
+        (refreshedStatusRaw ?? "").toLowerCase().includes("subscriber")
+      ) {
+        throw new Error(
+          "Domain remains suspended because its subscriber/customer account is suspended.",
+        );
+      }
     } catch (refreshError) {
       refreshErrorMessage =
         refreshError instanceof Error